Shipping Policy
Delivery Regions & Quotes
Effective October 13, 2026
We arrange furniture delivery within the 48 contiguous United States. Shipping is additional and quoted by region, including local Florida, Southern, Central, Northeast, and West Coast destinations. We do not currently ship to Alaska or Hawaii.
Before purchasing, send us the piece you are interested in and your delivery ZIP code. We will confirm availability, shipping cost, estimated timing, and any access requirements. Furniture pricing, delivery charges, and any applicable taxes will be confirmed before you commit to an order.
Custom work may require additional preparation time. If you have a deadline, contact us first so we can discuss whether the requested timing is possible.
Preparing for Delivery
Pieces are wrapped and transported by independent furniture carriers. Standard delivery is to the first floor. Stairs, elevators, difficult access, and special placement must be discussed in advance and may involve additional charges.
Please measure doorways, hallways, and turning clearances against the furniture dimensions before ordering. Provide a reliable phone number and ensure someone is available during the carrier’s arranged delivery window. Inspect your piece on arrival and ask the carrier to document visible damage.
Free local pickup is available in Tampa by appointment. Please schedule at least three business days ahead and bring a suitable vehicle, protective materials, and any loading assistance you need.
Timing, Delays & Delivery Concerns
Delivery estimates depend on availability, preparation or custom work, destination, and carrier scheduling. We will confirm an estimated shipment timeframe for your order; arrival dates are estimates unless expressly agreed otherwise.
If we cannot meet an agreed shipment date, we will notify you with revised timing and explain your option to accept the delay or cancel the unshipped order for a refund as required by applicable law.
If a piece arrives damaged or materially differs from its description, contact us promptly with your order details, a photo of the full piece, and close-ups of the concern. Keep packaging where possible and contact us before arranging repairs or return transport so we can coordinate a resolution. These concerns are handled separately from change-of-mind returns.
Email: twenty7thavenue@outlook.com
Phone: 813-284-7362